How do I edit my personal data?
If there is an error in your name or anything else submitted,  please reach out to Customer Support immediately for updates. 
Thu, 17 Mar, 2022 at 3:28 PM
Do eCards expire?
Yes. eCards expire in 96 hours after they are created. Once they expire, you will not be able to use any funds loaded onto them. Your money will be refunded...
Mon, 6 Jun, 2022 at 11:25 AM
Cannot log in, how do I change my password?
Select the "Forgot Password" button located at the bottom of the page. Once the button is selected an email will be sent to your email on file to ...
Thu, 17 Mar, 2022 at 3:31 PM
What Payment methods do you accept?
PayRedeem accepts debit/credit card, wire transfer, cryptocurrency and many alternative payment options which vary by region. 
Thu, 5 Jan, 2023 at 2:00 PM
How to upgrade my account level?
All of your documents can be uploaded via your profile setting under the "Upgrade account" tab. Becoming a Tier 0 PayRedeem user requires y...
Thu, 10 Nov, 2022 at 4:18 PM
What type of credit card payments are accepted?
PayRedeem accepts Visa and Mastercard, and in some regions like Mexico and Columbia, American Express. 
Thu, 5 Jan, 2023 at 2:01 PM
Which crypto currencies are accepted?
As of now, PayRedeem accepts Bitcoin and many other cryptocurrencies. You can find the full list at the checkout page. For more infomraiton please go the...
Thu, 12 Jan, 2023 at 12:19 PM
What is an ACH routing number?
Your ACH 9-digit routing number is located on the bottom left hand corner of your bank-issued checks.
Thu, 17 Mar, 2022 at 3:39 PM
How long will it take to purchase with the Bank Transfer?
Wire transfers may take between 3-5 days to process.
Thu, 17 Mar, 2022 at 3:40 PM
How do I verify my phone number?
When phone number verification is required, we will send you a confirmation code which you need to input on your profile.
Fri, 24 Mar, 2023 at 11:40 AM